Refund policy

We accept returns and exchanges within 7 days of purchase. Requests made after this period cannot be accommodated. To be eligible, items must be unused and returned in their original packaging.

Damaged Parcels
If your parcel arrives damaged, please reach out to us immediately via our helpline, email, or social media channels. Kindly retain the security flyer, receipt, and order number, as these will be required for verification.

Once verified, we will either replace your item or issue a full refund.